Proactive IT service for skilled trades businesses
As an IT systems house we offer small and medium-sized trades businesses and CNC workshops a proactive IT service. We ensure not only secure but also smoothly running IT, so that you can concentrate fully on your core business.
„Whether in the home office or in the field – even on the road we have secure and flexible access to our familiar data at all times. A real relief!”
„Computer-Spezialisten have created modern and reliable IT for us.“
Just like in the trades – precision and reliability count with us! Our IT full service gives you IT from a single source.
We offer holistic protection concepts for your IT systems, networks and sensitive data – reliable, preventive and effective!
Just as servicing extends the life of machinery, our IT maintenance ensures stable, trouble-free, secure IT!
Detecting problems before they arise – with proactive IT support for maximum stability, security and efficiency!
Innovative IT-Service-Flatrates create transparency and predictability for working IT at predictable costs.
We support your individual path to more automation, security and competitiveness!
Predictable IT costs and short contract terms
IT costs under control – secure, efficient and without surprises!
Thanks to short contract terms you scale your requirements flexibly according to your needs.
IT full service - one contact for all your IT
Proactive IT support that works ahead, reliably monitors and secures your systems: instead of only stepping in when problems occur, we ensure smooth operations preventively – security instead of crisis management.
One central contact for your entire IT.
IT security in the skilled trades
For maximum protection of your IT systems!
Reliable IT maintenance and care
Fast IT support
Professional help by remote maintenance, telephone or directly on site.
VoIP telephony
As an IT systems house we procure, configure, administer and maintain your powerful VoIP telephony solution. VoIP with 3CX meets the most modern and secure communication requirements.
Create maximum flexibility for the office, the workshop and on-site assembly!
Cloud technology, AI and automation
Tailor-made solutions – from secure cloud infrastructures and intelligent data analysis to automated processes for more efficiency and competitiveness!
As the management of a trades business or CNC workshop you know exactly: without stable IT, things simply do not run!
Modern trades businesses depend on powerful IT systems. Yet in practice things often look different. In everyday work you face a wide range of challenges – whether slow systems, perfectly functional machines with outdated software that can become a security gap, unexpected outages or growing demands on data protection and IT security. Digital processes and connectivity keep increasing as well. To meet these growing demands you need expert know-how and sufficient time – both of which are often not available.
With us at your side you have a reliable IT service provider who not only optimises your IT processes but also proactively supports, maintains and cares for your IT, so that you can concentrate fully on your core business. In addition, we offer a wide range of IT solutions for the automation of your work processes.
„Precision and good tools are not only decisive in the trades – your IT systems must also be tailored precisely to your needs!“
We have specialised in small and medium-sized businesses that attach great importance to proactive IT support. Whether joinery, prefabricated house, agricultural and industrial construction, boat upholstery or plastering business – our customers’ requirements for hardware and software are as diverse as they are individual.
But one thing remains the same for everyone: predictable IT costs! With our IT services tailored specifically to your trades business, combined with fast IT support and an innovative IT-Service-Flatrate, we can meet your needs as a trades business and CNC workshop – and you benefit from clearly predictable IT costs that give you planning security!
Through the targeted use of specialised software for trades and design, classic accounting programs and digital time-tracking solutions, our customers work efficiently. They rely on proven solutions such as SEMA, AutoCAD, Revit and SolidWorks, but also on DATEV and automation products from TopSolid and HolzHer as well as other industry-specific software.
We set up your systems according to your operational requirements, so that everything runs smoothly and is administered securely. Should problems nevertheless occur, we contact the respective manufacturer’s support directly. At the same time we make sure to grant the technicians only the most necessary access rights – exactly as much as they really need to solve the problem – and we check their work.
average waiting time
for customers on
our service hotline
fewer IT emergencies
than with a
reactive IT service
of support requests
are resolved the
same day
of support requests
are resolved within
30 minutes
With VoIP telephony you remain reachable anytime and anywhere – whether in the office, in the workshop, on the construction site or in the home office. Benefit from a modern communication solution tailored precisely to the requirements of today’s trades businesses.
VoIP with 3CX offers clear advantages over classic telephone systems. Instead of replacing the entire system when a telephone fails, the cloud function provides regular updates. This keeps the system secure, up to date and practically unlimited in use.
Everything from a single source:
We procure, configure, administer, host and maintain your VoIP telephone system!
Digitalisation confronts many businesses with a central choice: „Own server or a real cloud server?“ To help you make a well-founded decision for your trades business, we not only support you with a transparent comparison of the advantages and disadvantages but also actively accompany you throughout the entire process. In addition, we take over all tasks relating to configuration, administration, IT support and maintenance – regardless of which solution you finally choose. We also ensure optimal digital connectivity. Whether at the company, in the home office, on the construction site or on the road – your employees always stay efficiently connected and can collaborate seamlessly.
But digitalisation encompasses far more than just a modern infrastructure. To automate your production and work processes in a targeted way, we support you with practical solutions. We also show you how current AI tools not only improve workflows but also optimise communication within your trades business in the long term. We place particular emphasis on a well-considered and responsible use of these technologies. Our focus is not solely on increasing efficiency but equally on minimising risk and creating sustainable added value. Thanks to targeted digitalisation, your trades business can seize new opportunities to remain competitive in the long run.
Terminal server environments
For smooth provision of software on the road!
So that your software can be managed centrally, we set up a powerful TS environment on a terminal server for you. This remote desktop server allows several users to access company data and applications securely at the same time – regardless of location. This eliminates local installation on individual devices, while individual access rights keep data management efficient and protected.
Private cloud
For sovereignty over your data storage and backup services!
We set up the cloud server exclusively for your company, so that your data is securely protected. You always retain full control over your sensitive data. At the same time we reliably take care of configuration, maintenance and IT support.
Microsoft 365
For optimal collaboration!
We support you not only with the implementation but also with the optimal use of Microsoft 365. With the right tools you improve your communication, optimise workflows and thus significantly increase the productivity of your trades business. In addition, we offer you a suitable backup for your particular Microsoft 365 subscription, so that your data remains secure and protected at all times.
Automation
For maximum productivity, precise processes and lasting competitive strength!
We are happy to advise you comprehensively on how you can further automate your processes, so that you remain competitive in the future. Through targeted optimisation and the use of modern technologies we help you work more efficiently and assert yourself successfully in the market.
Artificial intelligence
For efficiency, innovation, analysis and forecasting!
AI is developing rapidly – and your trades business can benefit from it too! We show you how you can already simplify processes in a targeted way, efficiently shorten work steps and make optimal use of AI as a sensible tool.
The more information you can give us ahead of the free consultation, the better – be it the number of servers, PCs, telephones, printers or machines. This allows us to understand your requirements even more precisely and respond optimally to your needs.
We look forward to meeting you soon!
