IT maintenance: detecting problems – before they arise
As an IT systems house, we have developed tailor-made IT maintenance measures for you to achieve the highest levels of security and reliability.
You know how it is: your network keeps growing, and more and more business processes are handled digitally. But the more digital everyday business becomes, the harder it gets to keep track of all IT resources and maintenance tasks alongside day-to-day operations.
How much your business depends on reliably functioning IT usually only becomes apparent when something fails: machines stand still, orders cannot be processed, employees cannot work.
Preventing such outages takes professional support – from experienced experts who handle preventive IT maintenance in a targeted, proactive way.
Our IT maintenance includes continuous system monitoring of your servers and active clients. We detect faulty hardware and software as well as potential system overloads in real time. This allows us to intervene early – before disruptions affect business operations or cause high follow-up costs.
Another central component is the regular review of your backups, updates, antivirus solutions, and firewall.
With our proactive IT support, we consistently rely on preventive measures – for a stable, secure, and reliable IT infrastructure.
As a business leader, you care not only about reliably functioning IT – but also about predictable costs. After all, it is precisely unforeseeable problems that often lead to high, hard-to-calculate IT expenses. With our IT service flat rates, we offer you a dependable solution: transparent services at a fixed monthly price.
As an external IT service provider, we place particular value on working together as partners. That is why we regularly invite you to planning meetings – with the aim of continuously optimizing our service and adapting your systems specifically to new requirements.
“Passwords are like underwear. You shouldn’t let anyone see them, you should change them regularly, and you shouldn’t share them with strangers.”
Chris Pirillo – tech blogger
“Passwords are like underwear. You shouldn’t let anyone see them, you should change them regularly, and you shouldn’t share them with strangers.”
Chris Pirillo – tech blogger
Firewall
Updates
Virus protection
Data backup
Monitoring
Authentication
security
A firewall operates at the junction between the company network and the internet. It monitors incoming and outgoing data traffic and blocks unwanted connections. We protect your systems from hackers and other unwanted access by dividing the network into several segments and configuring access policies.
Antivirus programs protect clients and servers from malware by recognizing its typical characteristics or searching for registered program code of viruses, Trojans, and other malware. They isolate affected data in quarantine areas or remove it. Our virus scanners are connected to our cloud in order to detect problems quickly and respond appropriately. The antivirus software we provide does not affect the working speed of your devices. In addition, it protects employees both in the office and in the home office.
With our backup solution, we create a backup of your complete clients/servers on our own server, which is located outside your system. This way, we can restore your system in the shortest possible time without you having to accept a long and expensive system outage.
As part of our maintenance offerings, our IT technicians carry out software and system updates. After consulting with you, they connect directly to the devices and update the booked software quickly and efficiently.
Through real-time monitoring of your servers and clients, we can prevent system failures. Faulty hardware and software as well as overloads can be detected early, and preventive measures can be initiated proactively in consultation with you.
It is no longer recommended to sign in to online services with a single password alone. Instead, two-factor or multi-factor authentication should definitely be activated wherever possible. After all, passwords can easily fall into the wrong hands. Two-factor or multi-factor authentication provides additional protection for online accounts.
Our IT service flat rates offer you comprehensive protection for your devices in attractive packages. Book yours today!
Firewall
A firewall operates at the junction between the company network and the internet. It monitors incoming and outgoing data traffic and blocks unwanted connections. Among other things, by dividing the network into several segments and configuring access policies, we protect your systems from hackers and other unwanted access.
Updates
As part of our maintenance offerings, software and system updates come into play. In consultation with you, our IT technicians connect to the devices and update the booked software quickly and directly.
Virus Protection
Antivirus programs protect your clients and servers from malware. They recognize its typical characteristics or search for registered program code of viruses, Trojans, and other malware. Affected data is isolated in quarantine areas or removed directly. Our virus scanners are connected to our cloud so that problems can be detected quickly and responded to appropriately. The antivirus software we use has no impact on the working speed of your devices. In addition, both employees in the office and colleagues in the home office can be protected.
Backup / Data Protection
With our backup solution, you get a backup of your complete clients/servers on our own server, and thus outside your system. This allows us to restore your system in the shortest possible time without you having to accept a long and expensive system outage.
Monitoring
Through continuous monitoring of your servers and clients, we can prevent system failures. Faulty hardware and software as well as overloads can be detected early, and preventive measures can be initiated proactively in consultation with you.
Two-factor authentication (2FA)
It is no longer recommended to sign in to online services with a single password alone. Instead, two-factor authentication should definitely be activated wherever activation is possible. After all, passwords can easily fall into the wrong hands. Two-factor authentication provides additional protection for online accounts.
As your external IT department, we support you at all times. We rely on trusted collaboration, and satisfied customers are our top priority.