IT support for SMEs at predictable costs

Proactive IT Support

As a reliable IT service provider for small and medium-sized businesses, we use proactive IT support to make sure your systems run stably, stay secure, and are ready for the demands of tomorrow.

In addition, our IT service flat rates bundle all key services, including working time for your existing systems – at a fixed monthly price. This creates cost transparency, reduces risks, and lays the foundation for a sustainable, strategically plannable IT landscape.

Questions about proactive IT support? Get in touch with us!
Through our IT consulting process, we find out which IT solutions are the right fit for you

IT Consulting

We stand for partnership-based, continuous consulting that makes your IT sustainably powerful, stable, and future-proof.

Together we analyze your existing IT landscape and develop strategic, vendor-independent solutions that are optimally aligned with your business processes and company goals.

Thanks to our many years of experience, we help you avoid bad investments and develop your IT in an economically sensible way. We keep an eye on current technology trends for you and show you where innovation offers real added value – e.g. through AI, automation, or smart digitalization steps.

In regular planning meetings, we create room for early decisions – so that your IT can adapt flexibly to new requirements without losing structure or security.

Our Strengths

  • Partnership-based collaboration
  • Customer-centric, proactive, strategic approach
  • Tailor-made solutions at predictable costs
  • Many years of market experience
  • Independent advice
  • Continuous development

IT Full Service

Our team of IT experts works professionally to keep your IT running smoothly. We procure your hardware and software and take care of its precise integration into your company network.

We know the market and its current developments, review them regularly for you, and offer tailor-made environments that fit your needs. In doing so, we not only rely on leading systems such as Microsoft 365 or 3CX , but also offer our own solutions.

Proactive IT service and holistic IT solutions

Our Strengths

  • Everything from a single source – from hardware to cloud
  • Fast on-site service and efficient remote maintenance
  • Individual, tailor-made IT solutions
  • Our own repair workshop for short turnaround times
  • Easy-to-reach helpdesk and emergency hotline
IT security only works proactively

IT Security

Data security in businesses is essential, and the legal requirements around the GDPR leave no room for compromise either. As an IT systems house, we offer you a comprehensive IT security solution and protect you as effectively as possible against cyberattacks.

Through proactive IT maintenance and real-time monitoring, we prevent attacks before they happen. With a reliable backup strategy, we prevent data loss and can get your IT systems up and running again quickly.

Our Strengths

  • Holistic security concepts
  • Proactive maintenance and care
  • Proactive real-time monitoring (24/7)
  • Cloud backup on our own server (in Germany)
  • Modern EDR antivirus protection
  • Firewall service and security optimization
  • Two-factor authentication (2FA) for greater access security

IT maintenance and care

As an IT systems house, we have developed tailor-made IT solutions for you to achieve the highest levels of security and reliability. We continuously check your backups, updates, antivirus, and firewall systems.

Through system monitoring, we keep a constant eye on the condition of your clients so we can proactively fix potential errors at an early stage.

Problems can be solved quickly in our in-house repair workshop

Our Strengths

  • System monitoring
  • Regular updates and system care
  • Ongoing, proactive preventive measures
We offer attractive IT solutions in web development, such as a flat rate for website maintenance

Fast IT Support

So that your IT works reliably and downtime is kept to a minimum. We support you quickly and personally via our premium hotline, by remote maintenance, or directly on site at your premises. We inspect and repair defective devices in our own workshop. For particularly urgent cases, our emergency hotline is also available to you.

Our Strengths

  • Premium hotline
  • Fast helpdesk via remote maintenance or on site
  • Emergency hotline (subject to a fee)
  • Our own repair workshop for short turnaround times

Web development and hosting

Today, businesses need a meaningful and effective web presence. We develop tailor-made solutions for you based on WordPress – a proven content management system that combines high functionality with easy upkeep. We also take care of the maintenance and care of your web presence.

To help your website generate new customers, we implement needs-based online marketing for you. We also program individual interfaces tailored to your systems.

We offer attractive IT solutions in web development, such as a flat rate for website maintenance

Our Strengths

  • Easy content updates
  • Cost-effective, even for extensions
  • Secure thanks to continuous development
  • Content separated from design
  • Service and maintenance

We are here for you!

PREDICTABLE. PROACTIVE. PERSONAL

Are you looking for an IT solution that fits your company and a partner who advises and supports you competently? Then we look forward to hearing from you. Simply arrange an appointment directly – by phone or email.

MCL Computer-Spezialisten.de GmbH