IT services from a single source

Full-service IT provider

IT is our passion – and with passion we support your IT department or take over your complete IT management as an external full-service IT provider.

Full-Service-IT

IT support with many years of experience

Benefit from our many years of experience working with small and medium-sized businesses. Since 2006, we have been supporting our customers’ IT departments or taking over their entire IT administration as an external service provider. Proactive IT support is at the heart of what we do.

As a full-service IT provider, we offer everything from a single source.
Repairs are completed quickly in our own workshop.

IT services from a single source

With us, you get IT services from a single source. We analyse your needs, provide vendor-independent advice that is always aligned with your requirements, and also procure hardware and software for you, which we integrate into your company network. That way, we can respond to your specific wishes with customised solutions at any time.

In addition to our own IT solutions, we also offer market-leading systems such as 3CX, Microsoft 365, UniFi and various cloud and home-office solutions, which we operate, maintain and always keep up to date for you.

Fast and professional computer help

Our helpdesk offers IT support and fast assistance with everyday IT problems and faults. We record all customer requests in a ticket system. In most cases, IT problems can be resolved directly over the phone or via remote maintenance. If an on-site visit does become necessary, we will be with you quickly and reliably to fix any faults.

We carry out adjustments and repairs directly and efficiently in our in-house repair workshop. And should complications ever arise at the weekend, an emergency hotline is available to you.

We know how important it is for IT support to be easy to reach.
Full-service IT provider at Lake Constance

A reliable IT environment at predictable costs

Our all-round worry-free offer: with our innovative IT-Service-Flatrates, you receive a proactive managed service from us at a fixed monthly price. Small and medium-sized businesses benefit twice over. You get a reliable IT environment and can count on predictable costs even when unforeseen problems arise.

Our IT support in numbers

8 Sekunden

average waiting time
for customers on
our service hotline

92 %

fewer IT emergencies
than with a
reactive IT service

94 %

of support requests
are resolved the
same day

91 %

of support requests
are resolved within
30 minutes

We are here for you!

Do you need an IT solution and are looking for an IT service provider who advises and supports you competently?
Then you have come to the right place! Simply arrange an appointment directly.

MCL Computer-Spezialisten.de GmbH